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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ricky Mascetti

April 28, 2026

5  out of  5
rating by Ricky Mascetti
"Kevin Crane just recently sold me on my Life Insurance policy and was very help full and patient wit me. Made sure i understood everything about the policy i was getting. Told me ahead of time what to expect what was coming in the email and why. I would recommend Kevin Crane to anyone who is looking for Life Insurance to stop by and see him. Great guy and a great attitude!!. Thank you Kevin"
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kathy henderson

April 27, 2026

5  out of  5
rating by kathy henderson
"Erin was fantastic to come see and my day at the dmv will be easier because my insurance is all set. Please come see her and the whole team. Great coverage and real great prices."
We responded:
"Thank you for your 5 Star review, Kathy! I'm glad to hear Erin made your day easier and helped you get the insurance coverage you need. We appreciate your business, your trust, and your recommendation."
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Tom Garber

April 27, 2026

5  out of  5
rating by Tom Garber
"Kevan Crane has been my representative at Jay Jefferson State Farm insurance agency. Kevin has Simply Ben a godsend. He has helped me in so many areas of my insurance needs. Super knowledgeable. Really easy to work with. I would highly recommend new customers to ask for Kevan! Thorough, quick, and Complete satisfaction!"
We responded:
"Thank you for sharing your experience, Tom! We're delighted to hear that Kevin has been such a valuable resource for you. His dedication to providing thorough and efficient service truly sets him apart. We appreciate your recommendation and look forward to continuing to support your insurance needs!"
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carmelo Roldan

April 27, 2026

5  out of  5
rating by carmelo Roldan
"I would like to exspress my thoughts of the staff here at Jay Jefferson state farm , when ever i come in to make a payment or change a current plan im treated like Family or a old friend they are very profesional and caring about my needs , their newest agent Alise Cooper, i feel is excelent at what she does and is a great addition to the firm , i would highly recomend to my family and friends for their insurance needs!!!"
We responded:
"Carmello, thank you so much for your heartfelt review! We're proud that our team at Jay Jefferson State Farm makes you feel like family every time you visit. Alise is indeed a fantastic addition, and we’re glad her professionalism and care have made a positive impression. We truly appreciate your recommendation to your family and friends!"
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Bob Formica

April 24, 2026

5  out of  5
rating by Bob Formica
"Nan has been my favorite agent since she came to this office 12 years ago. She gives me the best outstanding service for all of my home & auto insurance. I love her!"
We responded:
"Bob, we’re so grateful to have Nan on our team, and it’s wonderful to hear how much you appreciate her! Providing outstanding service for your home and auto insurance is our top priority, and we’re thrilled Nan has made such a positive impact over the years. Thank you for your loyalty and kind words!"
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Brian Calhoun

April 24, 2026

5  out of  5
rating by Brian Calhoun
"Kevin Craig was absolutely amazing toon the time to email me any information I asked about and got me the best deal ever will definitely make sure I use him for all my insurance needs!!!"
We responded:
"Thank you for your fantastic feedback, Brian! Kevin is dedicated to making sure our clients get the best coverage at the best price, and we’re glad he was able to assist you so thoroughly. We look forward to helping you with all your insurance needs in the future!"
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Syt

April 23, 2026

5  out of  5
rating by Syt
"The receptionist at the front desk named of Anna; always a delight. She is always smiling and so helpful to me and my wife. Even over the phone when I call she is always so helpful and courteous. She is a wonderful worker and her smiling face every time always makes my experience!"
We responded:
"Thanks for taking the time to share your feedback! We're thrilled to hear that Anna consistently provides you and your wife with such a positive experience. She truly is a valued member of our team, and your recognition means a lot to us all. We look forward to continuing to serve you with the same friendly and helpful attitude. "
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Lorene

April 23, 2026

5  out of  5
rating by Lorene
"I hit the jackpot when I met Jessica Kelly!!!! She has been an absolute delight and has become such a good friend and resource for me. She is sweet as pie and so thorough. She is the A1!!!!!"
We responded:
"Wow! Thank you, Lorene, for your wonderful 5-Star review! We’re grateful to hear that Jessica has made such a positive impact and become a trusted friend and resource for you. She truly is a gem on our team, and your kind words mean the world to us. We’ll be sure to share your compliments with her! I appreciate your business!"
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Ringwood Brothers

April 23, 2026

5  out of  5
rating by Ringwood Brothers
"My personal experience with this agency was very positive. I was referred to work with Erin Nelson from a close friend. But that wasn’t the reason that I decided to actually work with them. Their prices and quotes were very competitive. Between bundling my home and auto I was able to save over two thousand dollars a year. So I highly recommend that you give yourself an opportunity to save yourself some money."
We responded:
"Thank you for sharing your 5-Star experience with us! Awesome to hear that Erin provided excellent service and that our competitive pricing helped you save significantly by bundling your home and auto insurance. Your recommendation means a lot to us, and we’re grateful you gave us the opportunity to assist you. "
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Ed Small

April 21, 2026

5  out of  5
rating by Ed Small
"Nan is the best agent!! My accounts have been serviced by her for years without any issues. I know her like family. There is no one like her. I send all my friends and family to her."
We responded:
"Ed, thank you for your 5-Star review! I agree, Nan is one of the best. Thank you for business!"
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Richard Loria

April 20, 2026

5  out of  5
rating by Richard Loria
"I had a couple of questions regarding my condo insurance policy and Jay and Anna were extremely helpful with providing the necessary documents and information so quickly. I really appreciate their assistance and happy to be a State Farm member."
We responded:
"Thank you for taking the time to share your experience, Richard! I'm glad we were able to promptly assist you with your condo insurance questions. It’s our goal to provide excellent service, and we’re happy to have you as part of the State Farm family. Please feel free to reach out anytime you need support!"
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Wilber Tejada

April 20, 2026

5  out of  5
rating by Wilber Tejada
"Erin was great today. She helped me switch my auto coverage and helped put my business policy in place. She was informative, friendly, and great prices for great coverage. Thank you Erin."
We responded:
"Wilber, thanks for the 5-Stars! Great to hear that Erin provided you with excellent service and helped you find the right coverage for both your auto and business needs. We appreciate your trust and look forward to continuing to support you. I appreciate your business!"
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Ken K

April 18, 2026

5  out of  5
rating by Ken K
"The most important things to look for when choosing an insurance company for your property are competitive cost and great customer service. Jay's team has provided the most competitive cost for the hazard insurance of my properties and his team is always available to help when I needed them. I would highly recommend Jay when shopping for insurance for your properties."
We responded:
"Thank you very much, Ken, for your thoughtful and positive review. We are pleased to know that our team was able to offer competitive hazard insurance rates for your properties while providing the level of service you expect and deserve. Delivering exceptional customer service and value to our clients remains our highest priority. We sincerely appreciate your recommendation and look forward to the opportunity to assist you with your insurance needs in the future."
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Adan Mendez

April 17, 2026

5  out of  5
rating by Adan Mendez
"This is amazing office. I gave been dealing with Nan for years. Always get the best service. She makes insurance understandable. Watches out for clients best interest."
We responded:
"Alan, thank you for your kind words and continued trust in our office. It's always great to hear that Nan has consistently provided you with excellent service and made the insurance process clear and understandable. Your satisfaction and best interests are our top priorities, and we truly appreciate your loyalty over the years. "
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Jennifer Wood

April 16, 2026

5  out of  5
rating by Jennifer Wood
"Chris was amazing to work with! I’ve had State Farm for over 20 years, never any issues and excellent customer service."
We responded:
"Jennifer, we’re happy to hear that Chris made your experience a great one and that you’ve had such a positive relationship with State Farm over the years! We truly appreciate your loyalty and look forward to continuing to provide you with excellent service. Thank you for your business!"
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Brandon S

April 15, 2026

5  out of  5
rating by Brandon S
"Very friendly and extremely helpful staff(anna was very knowledgeable and helpful). would highly recommend them to anyone who is in need of insurance."
We responded:
"Thank you for taking the time to share your experience, Brandon! We're pleased to hear that Anna was friendly, knowledgeable, and helpful. Your recommendation means a great deal to us, and we look forward to continuing to provide excellent service to you and those you refer. "
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May Chen

April 14, 2026

5  out of  5
rating by May Chen
"Jessica Kelly is so friendly and helpful. She helped me find additional discounts and save me money on my auto policy. I recommend her to everyone!!!!!!!"
We responded:
"May, thank you so much for your enthusiastic review! We’re thrilled to hear that Jessica was able to help you find additional discounts and save on your auto policy. Your recommendation means a lot to us, and we’re grateful for your trust. Please don’t hesitate to reach out if you need any further assistance as we’re always here to help!"
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Jessica Bledsoe

April 13, 2026

5  out of  5
rating by Jessica Bledsoe
"It was a pleasure to work with Nan. She helped explain all of my coverage to me. Stop by today."
We responded:
"Thank you, Jessica, for your 5 Star review! We're glad Nan could assist you and make everything easy to understand. We appreciate you and your business!"
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Barbara Garber

April 10, 2026

5  out of  5
rating by Barbara Garber
"KEVIN is awesome! Have been when company 45 years! Love State Farm! Have always received great service!!!I I would check what they can help with your needs!"
We responded:
"Barbara, thank you for your amazing review and your loyalty over the past 45 years! We're thrilled to hear that Kevin and the team have consistently provided you with great service. We appreciate your trust in State Farm and look forward to continuing to assist with all your needs!"
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Alice DeMoor

April 10, 2026

5  out of  5
rating by Alice DeMoor
"I have had insurance with this office for many years, but the service we received from Kevin here recently has been awesome! He was able to add my heath and life insurance for a great price and will be back to do more business with him! Thank you for all your help!"
We responded:
"Alice, thank you for your kind words and for being a valued customer for so many years! Kevin is one of our very best! We're glad to hear he provided you with excellent service and helped you find great health and life insurance options. We look forward to assisting you with your future needs! Thank you for allowing us to serve you."
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Janae Inman

April 9, 2026

5  out of  5
rating by Janae Inman
"I have a great experience any time i call the receptionist by the name of Anna is always so polite, helpful, patient and is always so sweet. My agent Jessica is always helpful and very understanding and is super nice.These two are both great, always have a positive attitude and very helpful!"
We responded:
"Janae, thank you for taking the time to share your experience! We’re so happy to hear that Anna and Jessica have made such a positive impression with their kindness and helpfulness. They truly care about providing excellent service, and your thoughtful feedback brightens their day. We appreciate your continued trust in our office and look forward to being here for you whenever you need us!"
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vladimir soto

April 8, 2026

5  out of  5
rating by vladimir soto
"Kevin was very helpful setting Up my car insurance and my health policy I highly recomend him"
We responded:
"Vladamir, thanks for the 5-Stars! We’re glad to hear that Kevin was able to assist you with setting up your car insurance and health policy. We appreciate your trust in our office! "
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Samie Scarpelli

April 7, 2026

5  out of  5
rating by Samie Scarpelli
"Amazing people and amazing prices and very nice"
We responded:
"Sammie, we're grateful to hear you had a great experience with our team and found our prices to be competitive. We appreciate your support and look forward to serving you again!"
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JIM KELLY

April 7, 2026

5  out of  5
rating by JIM KELLY
"I could not have asked for a better person to handle my insurance! Jessica Kelly and I clicked from the very beginning. She is so professional and personable! She is very thorough when it comes to explaining my coverages and how they work for me. No one has ever done that before. Please call and ask for Jessica! She’ll answer all your questions and do what’s in the best interest for you!!!!"
We responded:
"Thank you so much for your wonderful feedback, Jim! So happy to hear that Jessica was able to provide you with such exceptional service and clear explanations of your coverage. She truly cares about her clients and it's great to know that her professionalism and personable approach made a positive impact. We appreciate you taking the time to share your experience and recommend Jessica to others. Thank you for your business!"
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Delonzo Carr

April 6, 2026

5  out of  5
rating by Delonzo Carr
"Chris was a great help to me today. He helped me save money and also helped me with a new policy. He took the time to explain discounts and made the experience helpful. Please go see Chris"
We responded:
"Thank you, Delonzo, for sharing your 5-Star experience! We're glad Chris was able to assist you in saving money and finding the right policy. It's great to hear he took the time to explain everything clearly and made the process smooth. We appreciate your business and your recommendation!"