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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Lenz by Kenz

November 4, 2026

5 out of 5 rating by Lenz by Kenz
"Olivia was amazing and helped me so much in my emergency. She’s very personal and felt like she genuinely cared about getting me the best care possible"
We responded:
"Thank you for sharing your experience! We're glad Olivia was there for you when you needed help most. Her kindness, compassion, and genuine care for our customers are exactly what we value at Jay Jefferson State Farm. We appreciate your trust in our team and are always here when you need us!"
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Kathy Curtin

November 3, 2026

5 out of 5 rating by Kathy Curtin
"I had experienced a friendly professional transaction with Olivia . Listened to my needs and completed it in a timely manner ."
We responded:
"Kathy, thank you for taking the time to recognize Olivia! We believe great customer service starts with listening, understanding your needs, and respecting your time. It's wonderful to hear Olivia delivered on all three! We appreciate you choosing Jay Jefferson State Farm and look forward to helping you again!"
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Monroe Holmes

November 3, 2026

5 out of 5 rating by Monroe Holmes
"Stopped by as usual to pay my bill and Olivia helped me to take care of my business. Very kind and professional. The whole agency has always been extremely helpful and trustworthy. I would recommend them to all"
We responded:
"Monroe, it's always a pleasure having you stop by our office! Thank you for your kind words about Olivia and our entire team. Building lasting relationships through dependable, friendly service is what we strive for every day. Your continued trust in Jay Jefferson State Farm and your willingness to recommend us to others mean a great deal. We appreciate you being part of our agency family!"
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Rebecca Johnson

November 3, 2026

5 out of 5 rating by Rebecca Johnson
"I have been working with Jessica Kelly since day one! She has helped me with all of my questions and needs. She always puts my best interest at heart ❤️ she has become a true friend to me. I even consider her part of family - my sister! I'm so glad we've crossed paths in this lifetime 🙌"
We responded:
"Rebecca, what a heartfelt review! This is exactly the kind of relationship we hope to build with every customer who walks through our doors. Jessica truly cares about the people she helps, and knowing that she's become like family to you speaks volumes about the connection you've built over the years. We're fortunate to have Jessica on our team and even more fortunate to have wonderful customers like you. Thank you for being part of our Jay Jefferson State Farm family!"
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Griffin Switzer

November 2, 2026

5 out of 5 rating by Griffin Switzer
"Aali yah was very helpful. Process of reinsuring my truck went smooth. Very kind and personable. Definitely recommend."
We responded:
"Griffin, thank you for the great review! We're glad Aaliyah made getting your truck insured again a smooth and easy experience. She has a wonderful way of making customers feel welcome while taking care of their insurance needs. We appreciate your recommendation and thank you for choosing Jay Jefferson State Farm here in Myrtle Beach!"
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Steve Koziel

November 2, 2026

5 out of 5 rating by Steve Koziel
"I loved my experience today. I am 100 satisfied. Aaliyah helped me and did me right I got a great quote on home and auto insurance. I recommend switching to this company"
We responded:
"Steve, we love hearing that you had such a positive experience! Aaliyah takes pride in helping customers explore their home and auto insurance options while making the process easy and enjoyable. We're glad she was able to find you a great quote and earn your confidence in our agency. Thank you for your recommendation and for giving our Jay Jefferson State Farm team the opportunity to serve you. Welcome to the family!



Make my response more conciseUse a warmer, more natural tone"
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Kevin Carn

October 28, 2026

5 out of 5 rating by Kevin Carn
"Had a great experiance at this Agency. Saved a bunch on my car policy. Getting extra insurance on me for just in case sotuation.
Highly recomend talking to Nan."
We responded:
"Kevin, thank you for the great review and for choosing Jay Jefferson State Farm! We're glad Nan was able to help you save money on your auto insurance while also exploring additional coverage to help protect you and your family. Nan takes pride in helping our customers understand their options and make informed decisions. We appreciate your recommendation and look forward to being here whenever you need us!"
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Gina Boyd

October 28, 2026

5 out of 5 rating by Gina Boyd
"I cannot say enough great things about Jessica Kelly! She was so helpful setting me up with Auto Insurance. I will recommend all my family and friends to her!"
We responded:
"Gina, thank you for your kind words about Jessica! She truly enjoys helping customers find the right auto insurance coverage while making the process easy and comfortable. We're fortunate to have her on our team here at Jay Jefferson State Farm in Myrtle Beach. Your willingness to recommend Jessica to your family and friends means a lot to us! We appreciate your trust and look forward to taking care of your insurance needs for years to come!"
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Angela Garnica

October 28, 2026

5 out of 5 rating by Angela Garnica
"I was referred to Jessica Kelly by a family member who she helped put their Life and Health Insurance in place. She helped me put my own life and Health policies in place and now I have peace of mind that I am covered. She is so informative and professional!"
We responded:
"Angela, thank you for sharing your experience! It's especially meaningful when a family member recommends our office based on their own positive experience. Jessica takes great pride in educating customers and helping them make informed decisions about their life and health insurance coverage. We're glad she was able to help you find coverage that fits your needs. Thank you for trusting Jessica and our team at Jay Jefferson State Farm in Myrtle Beach. We appreciate the opportunity to serve you and your family!"
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Linda Rivers

October 27, 2026

5 out of 5 rating by Linda Rivers
"Jessica Kelly is the absolute best! She wrote my auto and referred me to another agent to write my home in New York! Now I’m saving even more money! She went above and beyond!"
We responded:
"Linda, thank you for the wonderful review! Jessica takes great pride in going the extra mile for our customers, even when it means coordinating with another State Farm agent in a different state. We're glad she was able to help with your auto insurance and connect you with someone in New York for your home coverage. Saving money along the way makes it even better! We appreciate your trust in Jessica and our agency!"
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Morris Hendley

October 26, 2026

5 out of 5 rating by Morris Hendley
"Thank goodness for Kevin. He helped me so much with my account. He reviewed all my coverages and made recommendations on my coverages and where we could save money."
We responded:
"Morris, thank you for taking the time to share your experience! Kevin does a great job making sure our customers understand their coverage and are aware of opportunities to save money. We're glad he was able to review your policies and offer helpful recommendations. We appreciate you choosing our agency and look forward to being here whenever you need us!"
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Patricia Ganc

October 26, 2026

5 out of 5 rating by Patricia Ganc
"Nan was very helpful.
Nan thoroughly explained every with her beautiful smile.
Nan made me very comfortable
Nan is very professional
Thank you so much Nan
It was a great pleasure to meet you."
We responded:
"Thank you for the wonderful review! Nan has a special way of combining her insurance knowledge and experience with a warm, welcoming personality. She genuinely cares about helping our customers understand their coverage and feel comfortable asking questions. We're fortunate to have her on our team, and we're glad she made your visit such a positive experience. We appreciate you choosing our State Farm agency!"
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Sally Willard

October 23, 2026

5 out of 5 rating by Sally Willard
"It was a great Aaliyah was very helpful and very kind. I am very happy with the service. Thank you for all you guys do here."
We responded:
"Sally, thank you for your kind words! We're happy to hear that Aaliyah made your experience with our office such a positive one. Her kindness, professionalism, and dedication to helping our customers are exactly what we strive for at Jay Jefferson State Farm. We appreciate your trust in our team and look forward to continuing to provide you with great service!"
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Denise Depuy

October 23, 2026

5 out of 5 rating by Denise Depuy
"I have had State Farm insurance for over 20 years I had it in another state where I lived. I enjoy coming here they look forward to seeing both me and my pets when I come and the staff is wonderful response time is immediate. I really appreciate having them in a local place.

Always a pleasure seeing my representative Nan. I love the fact that she's on top of things, keeping notes giving options and is on point."
We responded:
"Thank you Denise for your 5 star review. Always happy to hear when clients find value working with my team. I appreciate you, your loyalty and your business! "
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Mike Stewart

October 23, 2026

5 out of 5 rating by Mike Stewart
"Meet with Jessica Kelly today to review my policies and she was stellar! We went through my my coverages and even got approved for a State Farm credit card! She is incredibly valuable to this agency!"
We responded:
"Mike, thank you for the fantastic review! We couldn't agree more—Jessica is an incredible asset to our agency! She takes pride in building relationships with our customers and making sure they understand their insurance coverage and available options. We're glad your policy review was such a positive experience and that Jessica was able to assist you with the State Farm credit card as well. We appreciate your confidence in Jessica and our team!"
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Tinamg31

October 21, 2026

5 out of 5 rating by Tinamg31
"Aaliyah was super nice, She helped me with all my needs. She even helped me to get a life policy so that my family would be set. I am so glad I came in today. They really value and care about you here."
We responded:
"Thank you for the wonderful review! We're happy to hear Aaliyah took great care of you and helped you find life insurance coverage to help protect your family. Making sure our customers feel valued, cared for, and confident in their coverage is what we're all about. We appreciate you choosing our State Farm family and look forward to being here for you for years to come!"
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Steve Doran

October 21, 2026

5 out of 5 rating by Steve Doran
"Came in today because I needed help setting up my Drive Safe and Save. I was met by ambulance kind young lady named Jessica! She got me taken care of and did a review of all my coverages! 10 out of 10 service!"
We responded:
"Thank you for the fantastic review and the 10 out of 10 rating, Steve! We're glad Jessica was able to help you get your Drive Safe & Save set up and take the time to review all your coverages. Jessica truly cares about our customers and always goes the extra mile to make sure they're well taken care of. We appreciate your kind words and thank you for trusting our State Farm team with your insurance needs!"
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Mary Ann Wells

October 20, 2026

5 out of 5 rating by Mary Ann Wells
"It was such a great experience. It was so nice to meet Aaliyah.She helped me with all my policies and made sure to go over everything.Thank youu so much for all your help"
We responded:
"Mary Ann, thank you for sharing your experience! We're glad you had the opportunity to meet Aaliyah and that she took the time to review your policies and answer your questions. She genuinely enjoys helping our customers understand their coverage and making sure they feel well taken care of. We appreciate your trust in our State Farm team and look forward to seeing you again!"
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Cole Hunter

October 19, 2026

5 out of 5 rating by Cole Hunter
"We came in with an issue on our account and Kevin was amazing. He was able to update everything and get our account working correctly."
We responded:
"Thank you for sharing your experience, Cole! I'm glad Kevin was able to get everything straightened out and your account working correctly. He takes great pride in helping our customers, and I'll be sure to share your kind words with him. We appreciate your trust in our agency and the opportunity to help!"
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Robin Smith

October 16, 2026

5 out of 5 rating by Robin Smith
"Recently we just moved to SC from NC. We met with Jessica Kelly. She was a tremendous delight. We’ve never had any go over our coverages until we met Jessica! She gave us so much information. I can wait to work with her again for our homeowners!"
We responded:
"Robin, welcome to South Carolina! We're happy to hear Jessica made such a wonderful first impression. She genuinely cares about our customers and takes the time to make sure they understand their coverage and options. I'll be sure to share your kind words with her! We appreciate you choosing our agency and look forward to helping you with your homeowners insurance and anything else you may need. Thank you for the great review!"
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Bridget Palumbo

October 16, 2026

5 out of 5 rating by Bridget Palumbo
"I love Nan! Been with her for 12 years. She takes good care of me and my family. Please see her for your insurance needs."
We responded:
"Bridhet, thank you for your loyalty and trust over the past 12 years! Nan truly cares about the customers and families she serves, and it's wonderful to hear how well she's taken care of yours over the years. We're fortunate to have her on our team! We appreciate your continued confidence in Nan and our agency, as well as your kind recommendation!"
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Beth Smith

October 16, 2026

5 out of 5 rating by Beth Smith
"Nan at Jay Jefferson’s State Farm gets a 5 star review. She is kind, knowledgeable and ready to help you. If you are looking for insurance, give her a call you won’t regret it."
We responded:
"Beth, thank you for the wonderful 5-star review! Nan is a valued member of our team, and her kindness, knowledge, and dedication to helping our customers truly make a difference. We're lucky to have her! Thank you for recognizing her and for recommending our agency to others. We appreciate your support!"
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Pamela Raye

October 15, 2026

5 out of 5 rating by Pamela Raye
"The State Farm Agent I met with today is very pleasant and I enjoyed meeting her. Aaliyah helped me relax and set up what I seeded. I am grateful to her
Thank you really a lot."
We responded:
"Pamela, thank you for your kind review! We're happy to hear Aaliyah made you feel comfortable and helped you get everything taken care of. She has a wonderful way of making our customers feel welcome and at ease. I'll be sure to share your thoughtful words with her. We appreciate you visiting our office and trusting us with your insurance needs!"
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Jan Next Door

October 15, 2026

5 out of 5 rating by Jan Next Door
"It was an excellent experience Aaliyah helped me with my drive safe and save and was very helpful"
We responded:
"Thank you for the great review! We're glad Aaliyah made setting up your Drive Safe & Save easy and provided such a positive experience. She enjoys helping our customers take advantage of available discounts and making the process as simple as possible. We appreciate you choosing our agency and look forward to seeing you again!"
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Eddie Rogers

October 14, 2026

5 out of 5 rating by Eddie Rogers
"Nan was great helping me with my choices of life insurance. She also made feel at ease when i left the office about getting the life insurance."
We responded:
"Eddie, thank you for the wonderful review! Life insurance is an important decision, and I'm glad Nan was able to walk you through your options and help you feel confident in your choice. She takes great pride in making sure our customers understand their coverage and feel comfortable with their decisions. We appreciate you trusting Nan and our agency with your insurance needs!"