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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Kolumba

June 18, 2026

5  out of  5
rating by John Kolumba
"Kevin was very helpful setting up my State Farm application and my Drive Safe and Save discount. Everyone at this office is very help and knowledgeable I highly recommend them."
We responded:
"Thank you for your review, John! We’re so glad Kevin was able to help you with setting up your State Farm application and your Drive Safe & Save discount. We appreciate your kind words about the team’s knowledge and helpfulness, and we’re grateful you recommend our office."
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Robert Fulmer

June 18, 2026

5  out of  5
rating by Robert Fulmer
"As a 40 year year customer i have to say i have been happy. All my issues get resolved immeduately. All i have to do is call Nan. She has been there a while. I really appreciate this agency. Everyone is amazing!"
We responded:
"Wow! 40 years! Thank you so much, Robert, for your continued loyalty and 5 Star review! We’re thrilled to hear that you’ve been happy customer and that your issues get resolved quickly when you call. We’ll be sure to pass along your kind words to Nan. We’re grateful you appreciate our whole team."
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Ronal Bardales

June 17, 2026

5  out of  5
rating by Ronal Bardales
"I came into this office for an auto quote. I met with Jessica Kelly. She is so sweet and friendly. I went to other offices for a quote and they were over $300 more each month. I will be recommending all my Family and friends to Jessica!!!"
We responded:
"Thank you so much for your kind review! We’re really happy to hear Jessica made you feel welcome and helped you get a great auto quote. We appreciate your business. Thanks for recommending us to your family and friends!"
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Anthony C. MAZZELLA

June 16, 2026

5  out of  5
rating by Anthony C. MAZZELLA
"Signed up with Jessica today. She was great and made my experience fun. She was awesome and regularly checks in if everything is ok and if i need anything. Multiple times I needed help she is quick to respond."
We responded:
"We're so glad Jessica made the process fun and enjoyable for you. We appreciate your kind words and look forward to working with you again! Thank you for your business!"
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Krista Neuman

June 16, 2026

5  out of  5
rating by Krista Neuman
"They are helpful and accommodating. Anna has gone above and beyond. Thank you for always providing 5 star service!"
We responded:
"We really appreciate your review. It’s great to hear that you’ve found our team helpful and accommodating, and that Anna has gone above and beyond. Thanks for your continued support!"
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Paulette Tuunanen

June 15, 2026

5  out of  5
rating by Paulette Tuunanen
"Nan is amazing. Anything you need she is your girl. Prompt courteous service . I highly recommend Jay Jefferson’s StateFarm Office. Ask for Nan. Tell her Paulette and Bob sent you! ❤️"
We responded:
"Nan is amazing; exactly what we like to hear! We’re so glad she provided prompt, courteous service and helped you with everything you needed. We appreciate you recommending Jay Jefferson’s State Farm Office. ❤️"
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Travis Ray

June 15, 2026

5  out of  5
rating by Travis Ray
"I was referred to Jessica Kelly by a good friend of mine and she did not disappoint! She helped me with my auto, health and life insurance policies!!!! I could not be more appreciative!!! Go see Jessica!!!"
We responded:
"What a great recommendation! We’re glad Jessica was so helpful with your auto, health, and life insurance policies. Our team works hard to make sure you’re taken care of, and it’s wonderful to hear you had a positive experience. "
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Eddie Martin

June 15, 2026

5  out of  5
rating by Eddie Martin
"I have been with this office for several years. You not only save money but also get people that know you and care about you. My parents recommended me to switch and it was the best decision.
Local is still the best if you like to deal in person."
We responded:
"Thank you, Eddie, for your 5 Star review! We’re glad you’ve been saving money and feeling supported by a team that knows you and truly cares. It also means a lot that your parents recommended us and that switching turned out to be such a good decision. We agree; local service and in-person help make a difference!"
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kiki bethea

June 12, 2026

5  out of  5
rating by kiki bethea
"I would like to give Anna a special shout out at the Jay Jefferson State Farm office she’s always so sweet and professional! She took care a issue for me today and I’m forever thankful, and I really appreciate you tremendously 😊"
We responded:
"Thank you, Kiki, so much for your kind review! We’re thrilled to hear that Anna at our Jay Jefferson State Farm office provided such sweet, professional service and helped take care of your issue today. I appreciate you and your business!"
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Janice Arnold

June 11, 2026

5  out of  5
rating by Janice Arnold
"I have been with State Farm for Almost 50 years. Never had any issues. If I have any questions, they are pretty good about answering."
We responded:
"Thank you so much for your long-term support, Janice! We’re truly grateful to have you as a State Farm customer for almost 50 years. It’s wonderful to hear that you’ve never had issues and that our team has been helpful when questions come up. We look forward to continuing to serve you for many more years!"
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Cathy DeSimone

June 9, 2026

5  out of  5
rating by Cathy DeSimone
"Great experience when I switched to State Farm insurance last year for my house and now I’m getting a great deal on my car insurance also. Thanks to Nan!"
We responded:
"Cathy, thank you so much for the wonderful review! We’re glad you’ve had a great experience with State Farm for both your home and car insurance, and we’ll be sure to share your kind words with Nan. We appreciate your trust!"
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Carlos Mendez

June 8, 2026

5  out of  5
rating by Carlos Mendez
"Jay Jefferson agency has very nice people.I have good experience every time I come to see them. They save me money on my car.Insurance and motorcycle insurance. I highly recommend using them."
We responded:
"Thank you so much for the kind words, Carlos! We’re really happy to hear you’ve had a great experience with the Jay Jefferson Agency every time you come in. Thanks again for recommending us. We’re lucky to have you!"
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Sharon Parnell

June 8, 2026

5  out of  5
rating by Sharon Parnell
"Kevin was very helpful. He helped me set to set up my State Farm application and my drive safe and save everyone at this office is wonderful and so helpful"
We responded:
"Sharon, thank you for the great review! We’re glad Kevin was able to help you set up your State Farm app and complete Drive Safe & Save. We appreciate you recognizing our team’s support. Everyone here is always happy to help!"
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Shiela Rambo

June 5, 2026

5  out of  5
rating by Shiela Rambo
"My husband and I have been with State Farm for 28 years and have consistently received outstanding service. When we moved to South Carolina, our agent recommended Jay Jefferson, and we are extremely glad we followed that recommendation.
Jay and his team provide efficient, knowledgeable, and personalized service. One of the things we appreciate most is being able to speak directly with a real person rather than navigating an automated system to get assistance.
In an era when hometown customer service seems to be disappearing, Jay Jefferson and his office continue to uphold that tradition with professionalism and genuine care for their clients. We highly recommend Jay Jefferson and his team to anyone seeking exceptional insurance service."
We responded:
"Wow! Shiela, thank you so much for the kind words! We really appreciate having you and your husband with State Farm for 28 years, and we’re grateful our team has been able to step up for you after your move to South Carolina. We take great pride in providing that hometown level of service and care only a real person can give. Thanks again for the trust and for recommending Jay Jefferson and the team. We’re lucky to have you!"
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Betty Hucks

June 5, 2026

5  out of  5
rating by Betty Hucks
"I have been with state farm for almost 35 years. There has never been any issues. They go above and beyond to take care of my needs. They love dealing with people. You get treated like friends and family."
We responded:
"Betty, thank you for the wonderful review. After almost 35 years with State Farm, we’re truly grateful for your trust. We’re happy to hear our team has consistently gone above and beyond and taken great care of your needs. It means a lot that you feel treated like friends and family. We’ll be sure to share your kind words."
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Mahaila Lowe

June 2, 2026

5  out of  5
rating by Mahaila Lowe
"State Farm Office Manager, Nan Barnes was very caring and thoughtful throughout the entire process of my visit. She made it very easy to understand my insurance policy that I had just received as a first time driver. She helped me get started and set up all of my important things that I needed for my account. Overall my experience with State Farm was an amzing experience."
We responded:
"Thank you so much for sharing your experience, Mahaila! We’re really glad Nan was there for you; caring, thoughtful, and patient as you worked through your insurance as a first-time driver. Welcome to State Farm, and we’re grateful you chose us!"
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AlexDoesThingss

May 28, 2026

5  out of  5
rating by AlexDoesThingss
"I have used statefarm on and off for several years, but have come to the conclusion that it is wise to stay! My insurance is the cheapest Ive ever had it, and I’m a young driver! My fiance also is insured with them and her rates are extremely low for her vehicle with it also being her first vehicle! Not only that, agent Alise Cooper made the process extremely simple and was super kind and respectful, even congratulating me on my upcoming graduation! Big thanks to statefarm and Alise for the help."
We responded:
"We’re thrilled to hear you decided to stay with State Farm! It means a lot that you’ve had such a positive experience; especially as a young driver. Great to hear Alise was able to get you and your fiancé competitive rates Congratulations on your upcoming graduation and thank you for your business!"
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william gross

May 28, 2026

5  out of  5
rating by william gross
"My experience with J Jefferson State Farm Insurance Agency was very good Nan took good care of the transaction switching insurance was easy"
We responded:
"William, thank you for sharing your experience! I'm happy to hear Nan was able to make switching your insurance so easy. Thanks again for the review!"
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Sandra Zambeto

May 22, 2026

5  out of  5
rating by Sandra Zambeto
"Kevin was so helpful in going over all my coverages and explaining everything. He got me setup on the application and set up drive safe and save. See Kevin for all your insurance needs."
We responded:
"Sandra, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jay Jefferson’s Team! We’re glad Kevin was able to go over your coverages, explain everything clearly, and help you get set up. We appreciate your recommendation and are here whenever you need anything."
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Stacy Cooper

May 22, 2026

5  out of  5
rating by Stacy Cooper
"Our coverage at State Farm is great. The people are great and I've always been taken care of. Real good here and Nan is awesome!"
We responded:
"Thank you for the wonderful review, Stacy! We’re so glad you’ve had great coverage with State Farm and that our team has always taken care of you. We’ll be sure to share your kind words with Nan; she’ll be happy to hear it. Thanks again for your support!"
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Joy Moody

May 22, 2026

5  out of  5
rating by Joy Moody
"We cannot say enough good things about Nan Barnes, our agent at Jay Jefferson State Farm. She has been there for years to offer quick courteous advice to us and our family. Anytime we call or stop by we can count on her friendly voice and smiling face. She is happy to see us and always remembers the latest events in our family life. Needless to say, we count on her for all the changes in our insurance needs."
We responded:
"Joy, thank you so much for your thoughtful review! We’re truly grateful to hear how much Nan means to you and your family. It’s wonderful that she’s been there for years with quick, courteous advice and that you can always count on her when you call or stop by. We’ll be sure to share your kind words with Nan; she’ll be happy to know how appreciated she is."
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Addis Wofford

May 18, 2026

5  out of  5
rating by Addis Wofford
"Erin is absolutely amazing! If it wasn’t for her I’d definitely find another insurance provider. She takes her time with you and makes you feel heard. She’s phenomenal! If I could give her 100 stars I would. Thank you Erin"
We responded:
"Thank you so much for your kind words, Addis! I agree, Erin is one of our best! We're so happy to hear that she provided you with such exceptional service and made you feel valued. I will be sure to share your wonderful feedback with her. If you ever need anything else, we’re here to help!"
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Henry L

May 18, 2026

5  out of  5
rating by Henry L
"alise has been very helpful. she took the time to help me from claims to takibg ny payment."
We responded:
"Thank you for sharing your experience, Henry. It’s great to know that Alise was able to assist you effectively from handling your claims to processing your payment. We appreciate your feedback and are here whenever you need support."
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J Mock

May 15, 2026

5  out of  5
rating by J Mock
"Great people providing quality assistance with insurance. Nan is fantastic!"
We responded:
"Thank you for your feedback! Nan is a valuable member of our team, and we’re happy to hear she made a difference in your experience. We’re committed to providing the kind of support you deserve."
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Mac Mclane

May 15, 2026

5  out of  5
rating by Mac Mclane
"Anna helped me with my CPI Certificate and she was incredible! She always has a smile on her face and she was very helpful. I appreciate all she did for me, this is a great office!"
We responded:
"We’re grateful for your wonderful feedback., Mac! Anna takes pride in providing helpful and friendly service, and it’s great to hear she made a positive impression. Thank you for choosing our office. We’re here whenever you need us!"