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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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otis Nye

April 20, 2025

5  out of  5
rating by otis Nye
"Excellent staff and service. Ellen and the rest of the staff are knowledgeable and provide exceptional service. They provide peace of mind, and that's not easy!!! Love these folks🙂🙂🙂"
We responded:
"Thank you for your 5-Star review! I'm delighted to hear that you love Ellen and the rest of our staff and the service we provide. We look forward to seeing you again soon!"
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David Dennis

April 15, 2025

5  out of  5
rating by David Dennis
"Nan Barnes has been taking care of my accounts for years. I trust her profoundly. Her professionalism is outstanding. If you have any questions please call her as she has been doing insurance for a long time."
We responded:
"David, thank you so much for your kind words and 5- Star review! I'm happy hear that Nan has been able to provide you with outstanding service and that you trust her with your accounts. Her professionalism and experience truly make a difference, and we appreciate you recommending her and our office to others. If you have any further questions or need assistance, please don’t hesitate to reach out!"
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Eric Fronek

April 8, 2025

5  out of  5
rating by Eric Fronek
"Kevin at this agency was so helpful! He took extra time with me to explain the different types of life insurance, since I had no clue, lol. Now I have coverage and it hardly costs me anything per month. Thank you so much, Kevin Crane! Highly recommended!"
We responded:
"Thank you for your review, Eric! We're so glad to hear that Kevin was able to provide you with the guidance and support you needed to understand life insurance. It's great to know that you now have coverage that fits your budget. We appreciate your recommendation. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thank you for choosing us!"
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Kaydense Evans

April 7, 2025

5  out of  5
rating by Kaydense Evans
"Jessica is AMAZING!! She went in depth with me about products and polices that could help save me money on my bill. She ended up saving me around $30 per monthly bill! She is super kind, welcoming, and just makes your heart feel warm! For as long as she is at Jay Jefferson, I will be contacting her and doing business with her from here on out!"
We responded:
"Kaydense, thank you so much for your wonderful 5-Star review! We're thrilled to hear that Jessica provided you with such exceptional service and helped you save on your monthly bill. She truly embodies our commitment to putting our customers first. Your kind words about her warmth and approachability mean a lot to us. We look forward to serving you in the future and appreciate your loyalty to Jessica and our office."
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Araz Garayev

April 4, 2025

5  out of  5
rating by Araz Garayev
"I had a wonderful experience working with Erin! She was incredibly helpful in guiding me through the process of choosing the right auto and home insurance. Erin patiently answered all my questions and provided detailed information on how to bundle the two policies to maximize savings. Her knowledge and professionalism made the whole process smooth and stress-free. I truly appreciate her support and highly recommend her to anyone looking for great insurance options and excellent customer service."
We responded:
"Thank you for your wonderful review, Araz! I'm so glad to hear that Erin was able to assist you effectively with your auto and home insurance needs. Her commitment to providing clear information and support is what we strive for, and it’s great to know that she made the process stress-free for you. We truly appreciate your recommendation and look forward to helping you again in the future!"
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diane murray

April 2, 2025

5  out of  5
rating by diane murray
"Nan was amazing very informative!!! Explained my coverages the way I could understand!!! Definitely recommend you see her for all your insurance needs!!!"
We responded:
"Thank you for your wonderful review, Diane! We're so glad to hear that Nan was able to explain your coverages in a way that was easy to understand. Your recommendation is greatly appreciated, and we look forward to assisting you with all your insurance needs in the future!"
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Clean Streak

April 1, 2025

5  out of  5
rating by Clean Streak
"Our post-construction cleaning company has nothing but highest the recommendation for Erin Nelson at this agency!! We have multiple business contracts that demand extensive knowledge and experience that is needed to satisfy compliance and Erin is able to resolve all requirements! She is always responsive via email, text, and phone call which is crucial in time sensitive matters in our business. We appreciate this agency has Erin on their team so we may be successful in our line of work! Thank you 🙏🏻💪🏻"
We responded:
"Thank you so much for your glowing review! I am thrilled to hear about your positive experience with Erin. It's fantastic to know that her responsiveness and knowledge have been instrumental in helping you navigate compliance requirements. I'm proud to have her on our team, and your acknowledgment of her hard work means a lot to me. Thank you for your business and for recommending our office to others! "
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Matt Smith

April 1, 2025

5  out of  5
rating by Matt Smith
"I think Erin is great and kinda and funny. She made my move here easier and ready for my visit to the DMV. Come see her and the team here. Thank you Erin!!!!!"
We responded:
"Thank you for your kind words, Matt! I'm so glad to hear that Erin made your move easier and added a touch of humor to your experience. Your recommendation means a lot to us, and I appreciate you taking the time to share your experience. If you need anything else or have any questions in the future, don't hesitate to reach out! "
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Bob White

March 28, 2025

5  out of  5
rating by Bob White
"Kevin was very helpful and explained all my coverages and showed me my savings. I absolutely appreciate everything he did for me."
We responded:
"Thank you, Bob, for your feedback! I'm glad to hear that you found your time with Kevin helpful. We appreciate your business."
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Kim Fields

March 27, 2025

5  out of  5
rating by Kim Fields
"OMG, Miss Jessica & I have made plans to meet!! She is the most amazing, sweet lady , We have talked several times on the phone, and Today WE meet for the first time!! It was such a great experience & she got my fiance a life insurance policy that he's been needing for a long time and She indeed did that! The payment she worked hard at it for our budget, we are so blessed for Jessica, she is such a asset to Jay Jefferson State Farm, ... Thank you Jessica, we are so happy right now.. Jessica made our day & might be back to get our grandkids insurance, and a IRA!! Jessica is the best❤️❤️❤️ Jessica"
We responded:
"Wow! Thank you so much, Kim, for your heartfelt 5-Star review! I am very happy to hear about your wonderful experience with Jessica. It’s fantastic to know that she was able to help your fiancé secure a life insurance policy that meets your needs, all while working hard to fit it into your budget. Jessica truly is an invaluable member of our team, and your kind words mean so much to us. We look forward to seeing you again soon!"
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Larry Bledsoe

March 27, 2025

5  out of  5
rating by Larry Bledsoe
"They are such a good team. Our agent Jessica was so helpful. It was a very casual and friendly meeting. I strongly recommend their services. I have used them for years and always will."
We responded:
"Larry, thank you for taking the time to share your experience! I'm delighted to hear that you found our team, especially Jessica, to be helpful and friendly. Creating a casual and welcoming atmosphere is important to us, and it's great to know that it made a positive impact on your meeting. I truly appreciate your loyalty over the years and your strong recommendation of our services. We’re here for you whenever you need us, and we look forward to continuing to serve you in the future!"
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Liz Mills

March 26, 2025

5  out of  5
rating by Liz Mills
"Kevin was so helpful on going over my policy and adding another car. He answered all my questions and made sure I understood my coverage"
We responded:
"Thank you so much for your kind words, Liz! Glad to hear Kevin was able to assist you with your policy and add another car seamlessly. Ensuring our clients understand their coverage is our top priority, and I'm glad Kevin could address all your questions. Thank you for your business!"
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Dina Karkowski

March 24, 2025

5  out of  5
rating by Dina Karkowski
"My husband and I had so many questions but Kevin was able to help us with everything! He is very knowledgeable, compassionate, and helpful. We have been with State Farm for many years and we are grateful to have such great experiences at this office."
We responded:
"Thank you, Dina, for your kind words about Kevin! I'm thrilled to hear that he was able to assist you and answer all of your questions. It's wonderful to know that you appreciate his knowledge and compassion. We are grateful for your loyalty to State Farm and are committed to providing you with excellent service. Thank you for being a valued customer!"
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Charles Holley

March 21, 2025

5  out of  5
rating by Charles Holley
"Please go see Jessica Kelly! She is the absolute best. So knowledgeable and welcoming. She saved me so much money and gave me all the best discounts and savings. I couldn't recommend her more!"
We responded:
"Thank you so much for your wonderful review! I am thrilled to hear that Jessica provided you with exceptional service and helped you save money. Your kind words mean a lot to us, and we appreciate your recommendation. We look forward to seeing you again soon!"
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Howard Bernola

March 14, 2025

5  out of  5
rating by Howard Bernola
"I had my first contact with State Farm this week at the Jay Jefferson Agency in Myrtle Beach SC. I talked with Ellen over the phone and then had the pleasure to meet her in person at her office. She is very knowledgeable and helped guide me through decisions on the proper amount of coverage. I received a significant discount by signing up for both home and auto insurance. I highly recommend her for your home /auto needs."
We responded:
"Thank you for taking the time to share your experience, Howard! We’re delighted to hear that Ellen provided you with knowledgeable guidance during your first visit to our agency. It’s fantastic that you were able to secure a significant discount by bundling your home and auto insurance. We truly appreciate your recommendation and look forward to serving you in the future. If you have any more questions or need assistance, feel free to reach out. Welcome aboard!"
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Ashlee Green

March 12, 2025

5  out of  5
rating by Ashlee Green
"Jessica Kelly helped me with homeowners and car insurance it was the best experience I’ve had with an insurance company. Thank you so much!!!"
We responded:
"Thank you so much for your kind words, Ashlee! We're thrilled to hear that Jessica Kelly provided you with such a positive experience while helping you with your homeowners and car insurance. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback. If you need any further assistance or have any questions in the future, don’t hesitate to reach out. Thank you again!"
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Rebecca Johnson

March 3, 2025

5  out of  5
rating by Rebecca Johnson
"Wow! Jessica Kelly is magnificent! I came in to make my payment and she spoke to me about Life Insurance. I had no idea State Farm offered Life Insurance? I left her office feeling better than when I walked in. She explained the different options. And now I have peace of mind knowing that when something happens to me, I'm covered. I couldn't recommend Jessica Kelly more!!!"
We responded:
"Rebbecca, thank you for the fantastic review! I'm glad you found Jessica's expertise and personable approach helpful! We are lucky to have hard-working team members, like Jessica, who go above and beyond for their customers. Thank you for trusting us with your insurance needs! "
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TORi LYNN

February 28, 2025

5  out of  5
rating by TORi LYNN
"Ellen was so helpful in switching my insurance over! She answered all my questions and got me some discounts for my new policy. She was an absolute pleasure to work with and made the process so smooth. I feel really satisfied with the service provided!"
We responded:
"Welcome to our State Farm family, Tori! Thanks for your awesome feedback about Ellen. She always strives to provide a high level of customer service. If there is anything else our team may assist you with, please don't hesitate to call!"
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Heather Gannon

February 25, 2025

5  out of  5
rating by Heather Gannon
"Jessica is wonderful to work with. Very knowledgeable and helpful. Would recommend for sure!"
We responded:
"Hi, Heather! Thank you for the recognition for Jessica! She is a valuable part of our team, and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your coverage needs!"
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Kensley Love

February 24, 2025

5  out of  5
rating by Kensley Love
"Jessica was an absolute delight to talk to!! she was so incredibly helpful, i went into this knowing nothing about insurance really and she was so helpful in making sure i was ready to handle my policies and set me up for success. i could not recommend her enough!!!!"
We responded:
"Thank you, Kensley, for taking the time to leave us such a kind review. I'm so glad that Jessica exceeded your expectations and was able to provide you with the knowledge to help you make informed insurance coverage decisions. We appreciate you and your business! "
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arianna rogers

February 20, 2025

5  out of  5
rating by arianna rogers
"Erin was the sweetest mostest loving person. I walked in scared about switching from GEICO to State Farm and I walked out thrilled. She was very easy to talk to and made my experience super easy and enjoyable. I recommend her to everyone!!! She was outstanding and made me feel right at home!! Hands down the easiest experience I have ever had !!"
We responded:
"Arianna, welcome to our State Farm Family! I am grateful that you have chosen to work with our office. Great to hear that you found your meeting with Erin seamless. She always strives for an exceptional customer experience. Looking forward to serving you for years to come."
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Tyler Clark

February 18, 2025

5  out of  5
rating by Tyler Clark
"Jessica Kelly is one of my favorite people! She is not only my insurance agent but someone I can trust with the things that mean the most to me. I recommend her to everyone! She is so knowledgeable and down to earth."
We responded:
"Thank you, Tyler, for sharing your positive experience! I'm happy to know that Jessica has been able to assist you with such dedication and care. Your referrals mean a lot to us. Thank you for your business."
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Karina Rioja

February 17, 2025

5  out of  5
rating by Karina Rioja
"Es un buen citio dónde te atienden no importa tú idioma , ellos te ayudan , son personas muy lindas y amables"
We responded:
"Thank you so much, Karina, for your kind words about our office and team. I appreciate you and your business!"
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Matthew Gargiulo

February 17, 2025

5  out of  5
rating by Matthew Gargiulo
"Jessica Kelly was very nice. Very helpful and knowledgeable. Looking forward to working with her for years to come."
We responded:
"Thank you for your 5- star review, Matthew! Glad to hear Jessica was able to provide you a great customer experience. We appreciate you and your business."
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Rob Keyser

February 11, 2025

5  out of  5
rating by Rob Keyser
"Ellen is the best! I’ve had State Farm for 5-6 years now and anytime I need to add a vehicle or adjust anything with my account she is just a phone call or email away. She responds super quick and always has answers to my questions. If you’re looking for insurance….. call Jay Jefferson’s office and ask for Ellen!"
We responded:
"I agree, Ellen is a great member of our team. We are lucky to have her! Thank you for your business and for taking the time to share your experience."