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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Vic Millsaps

December 18, 2025

5  out of  5
rating by Vic Millsaps
"Kevin Crane is the BOMB!!!! Everytime I have called him with an insurance question/problem he has been wonderful. So nice, polite and very knowledgeable!! Kevin is my go to person at Jay Jefferson State Farm Insurance!!"
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kamar Richards

December 18, 2025

5  out of  5
rating by kamar Richards
"I am very happy with the the insurance I got from state farm, my insurance agent Nan is the best. I would recommend them to everyone."
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dale brooks

December 15, 2025

5  out of  5
rating by dale brooks
"I've been with State Farm Insurance for around 35 years and J. Jefferson has been one of the best agents very helpful they get the job done the first time, i highly recommend to everyone! Ps Thanks for the Birthday cards! ☺️"
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Sean McEntee

December 15, 2025

5  out of  5
rating by Sean McEntee
"Erin was very easy to talk to, knowledge, and helpful! Would definitely recommend to anyone moving into SC."
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Kristen Stempin

December 13, 2025

5  out of  5
rating by Kristen Stempin
"Seamless Great Value with Jay Jefferson State Farm I recently switched my carand home insurance to State Farm about 2 months ago, and the experience was fantastic. I chose them because the rates and customer service were so much better than the company I was dealing with. My representative, Kevin Crane was incredibly helpful and took the time to explain everything to me in detail. I felt like I was getting the exact right amount of coverage without any pressure. Setting up the policy was quick and easy. I highly recommend State Farm to anyone looking for competitive rates and a pain-free switching process"
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Brandy Myers

December 12, 2025

5  out of  5
rating by Brandy Myers
"Promise was extremely helpful. We appreciate the time she spent taking care of our problem."
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Xiaolin Huang

December 11, 2025

5  out of  5
rating by Xiaolin Huang
"Promise Magnum was very helpful with my insurance need. She is very thorough and patient to explain all the details. Promise replied all my questions in timely manner so I could get my insurance policy effective in time."
We responded:
"We appreciate your 5 -star review, Xiaolin. We're delighted to hear that Promise provided thorough and patient support throughout your insurance process. Thank you so much for your business!"
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Ellis Turner

December 11, 2025

5  out of  5
rating by Ellis Turner
"Anna is more than thoughtful soul; she called me back all so I could have the calendar I wanted! I appreciate her kindness, generosity and I've known her since Dunkin, so I am happy to see her grow and see her here!"
We responded:
"Thank you for your heartfelt review, Ellis! We're so glad Anna could go the extra mile to get you the calendar you wanted. It’s wonderful to hear about your long history with her and how proud you are to see her grow. We truly appreciate your support and look forward to serving you again!"
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Vicki Mauck

December 11, 2025

5  out of  5
rating by Vicki Mauck
"Nan has been a great help to me helping organize my insurance needs, giving me guidance during bad times of life with love and support. I highly recommend this agency and all of their staff."
We responded:
"Vicki, thank you so much for your kind words and recommendation! We're grateful to hear that Nan has been a supportive and guiding presence for you during challenging times. Providing compassionate service is very important to us, and we're glad our team could assist you with your insurance needs. We truly appreciate your trust and look forward to continuing to serve you."
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Roger Jarnigan

December 10, 2025

5  out of  5
rating by Roger Jarnigan
"From my first call to Promise Magnum I felt she understood my insurance needs. Moving to Myrtle Beach from Los Angeles she made the process simple and affordable. She explained each policy from Renters to Homeowners policy as well as my Auto insurance and supplemental health insurance. She thought of everything. I recommend Promise for all you Insurance needs."
We responded:
"What a great testimonial, Roger! We’re delighted to hear that Promise made your insurance transition to Myrtle Beach smooth, simple, and affordable. Promise takes pride in thoroughly addressing all of your insurance needs. Your recommendation means a lot to us. Thank you for choosing our office!"
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Denny Forcier

December 10, 2025

5  out of  5
rating by Denny Forcier
"Promise Mangum always listens well so that she's quick to offer a solution to every situation we've discussed. I hear from others that insurance companies are only out to choke you. Promise makes my visit bry enjoyable. Thank you very much"
We responded:
"Denny, thank you for your thoughtful review! Promise truly cares about understanding each situation and finding the best solutions, and we're glad that comes through in your experience. We know insurance can sometimes feel complicated, so it’s wonderful to hear that she makes your visits enjoyable and reassuring. We appreciate your trust and look forward to supporting you in the future!"
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La5T Ninja

December 10, 2025

5  out of  5
rating by La5T Ninja
"Promise was amazing! She was extremely helpful and knowledgeable in what I needed to set up for myself for insurance."
We responded:
"Thank you for your kind 5 -star review! We're so happy to hear that Promise was able to provide helpful and knowledgeable support as you set up your insurance. We appreciate your trust and look forward to assisting you anytime you need! I appreciate you choosing our office!"
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Sergio Molina

December 9, 2025

5  out of  5
rating by Sergio Molina
"Erin has been an excellent agent and helped my family in good and tougher times. She helped my parents and continues to help me. I look forward to the future and trust Erin completely."
We responded:
"Sergio, great to hear that Erin has been such a reliable and supportive agent for you and your family through all times. Your continued confidence means a lot to us, and we look forward to assisting you in the future. Thank you for your business!"
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Billie Ann Jordan

December 5, 2025

5  out of  5
rating by Billie Ann Jordan
"Anna Causey is very patient, considerate and helpful in her duties at this office. She goes above and beyond her call of duty to get you the help you need for your claims, problem, and/or billing. Amazing young lady."
We responded:
"Thank you so much for your thoughtful review, Billie! We're thrilled to hear that Anna provided you with such patient, considerate, and helpful service. She truly is dedicated to going above and beyond to assist with claims, problems, and billing. We appreciate you recognizing her hard work and amazing attitude. If you ever need further assistance, please don’t hesitate to reach out!"
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William Smith

December 5, 2025

5  out of  5
rating by William Smith
"I been with Nan State Farm for 10 years I would recommend Nan to everyone she is great to deal with great person to work with."
We responded:
"William, thank you so much for your kind words and your loyalty over the past 10 years! We're thrilled to hear that Nan has been great to work with and that you would recommend her to others. Your support means a lot to us! We appreciate your business."
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Raymond C Mitchell

December 5, 2025

5  out of  5
rating by Raymond C Mitchell
"Jay Jefferson- State farm Insurance is the way to go when you need Insurance. Multiple Line Representative Promise Magnum helped me with all my Insurance needs. Promise Magnum was very Professional and helpful and I would recommend her to any motorists looking for Insurance. State Farms the Best."
We responded:
"Thank for your 5- star review, Raymond! Always great to hear that Promise provided you with professional and helpful service for all your insurance needs. Your recommendation means a lot to us, and we're proud to have you as part of the State Farm family. If you ever need assistance in the future, Promise and the entire team are here to help!"
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Matthew Rose

December 5, 2025

5  out of  5
rating by Matthew Rose
"The receptionist Anna was very helpful, and polite, sounded very professional and has a wonderful attitude. Many companies should strive to have a receptionist like her."
We responded:
"Thank you for your great feedback, Matthew! We're happy to hear that Anna provided you with helpful and professional service. We'll be sure to pass along your kind words to her. Your appreciation means a lot to our team!"
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edmond catlett

December 5, 2025

5  out of  5
rating by edmond catlett
"I came in to get help with my beacon and Anna was very helpful and kind. I appreciate all her help, she help me set up the state farm app and help me set up everything. I appreciate all her help and had a great experience here at the office!"
We responded:
"Thank you for sharing your positive experience, Edmund! We're so glad to hear that Anna was helpful and kind in assisting you with your beacon and setting up the State Farm app. It's wonderful to know you had a great experience at our office. We truly appreciate your feedback and look forward to continuing to serve you!"
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Tom Lundy

December 3, 2025

5  out of  5
rating by Tom Lundy
"Jessica Kelly is one of the sweetest and most genuine people I have ever met. She is sp knowledgeable and provides top tier customer service everything! I recommend her to everyone!!!!!! She's simply the best. Nan is another agent I deal with and she has been there forever. Call them for any question."
We responded:
"Thank you so much for your wonderful review, Tom! We're thrilled to hear that Jessica’s expertise and genuine care made such a positive impact. We’re also glad Nan has been a reliable resource for you over the years. Your recommendation means the world to us, and we’re always here to help with any questions you have. Thanks again for your kind words!"
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John OLOCK

December 2, 2025

5  out of  5
rating by John OLOCK
"Experience with Nan has been amazing. We have been with her for about 8 years and it's been great. We highly recommend calling her. She is better than Jake from State Farm."
We responded:
"Thank you for your 5 Star review and long-term trust in Nan! We're delighted to hear that your experience over the past 8 years has been amazing. Your recommendation means a lot to us—and we love the comparison to Jake from State Farm! :) If you ever need anything, don’t hesitate to reach out. "
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Diane Olock

December 2, 2025

5  out of  5
rating by Diane Olock
"Nan helped us out tremendously. We have been with her for 8 years. Always there to answer questions and help us out."
We responded:
"Diane, we’re so grateful to have had the opportunity to assist you over the past 8 years. Nan is always dedicated to being there for your questions and support. We truly appreciate your trust and look forward to being here for you in the future!"
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Maureen Clark

December 2, 2025

5  out of  5
rating by Maureen Clark
"Nan is very friendly, knowledgable and easy to talk to. We like to have a person who we can talk to and have a relationship with. Please call her if you are looking for new insurance."
We responded:
"Maureen, thank you for your thoughtful review! We’re so glad to hear that Nan’s friendliness and knowledge have made it easy for you to connect and build a relationship. Having a trusted person to talk to is so important, and we appreciate you recommending her to others. Thank you for your business!"
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Monroe Holmes

November 25, 2025

5  out of  5
rating by Monroe Holmes
"Nan is very helpful getting my policy together. I was recommended by my cousin to deal with her and he was right that she is honest and has been with this agency almost 12 years. I would like to recommend to ya all to call her."
We responded:
"Thank you so much for your 5 star review and recommendation, Monroe! We're glad to hear that Nan was helpful and honest throughout the process. We truly appreciate your trust and are happy she could assist you with your policy. If you ever need anything else, don't hesitate to reach out!"
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Lori Caulfield

November 20, 2025

5  out of  5
rating by Lori Caulfield
"Kevin was ABSOLUTELY MARVELOUS MADE ME UNDERSTAND THINGS I WOULDN'T NORMALLY... T.Y. SOOOOO MUCH KEVIN CRANE..."
We responded:
"Lori, thank you so much for your wonderful feedback! We're thrilled to hear that Kevin was able to make things clear and easy to understand for you. We'll be sure to pass along your kind words to him. We truly appreciate your support!"
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Bonnie Archer

November 20, 2025

5  out of  5
rating by Bonnie Archer
"Good experience with Nan. She was very helpful in making changes to my policy. She is very knowledgeable and professional and pleasant to deal with."
We responded:
"Thank you for your 5-Star review, Bonnie! We're glad to hear that Nan was helpful, knowledgeable, and professional throughout your policy changes. Thank you for your business!"