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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tracey

June 9, 2025

5  out of  5
rating by Tracey
"Jessica Kelly was amazing in getting the best deal on insurance today. She was so kind and patient with my limitations and being slow. Thank you so much, Jessica."
We responded:
"Thank you so much for your 5-star review, Tracey! Jessica is one our best! She truly enjoys going above and beyond to ensure that every customer feels valued and supported. We appreciate you taking the time to share, and we look forward to helping you again in the future! "
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Amber Lowe

June 6, 2025

5  out of  5
rating by Amber Lowe
"I came into the office today and had to restart my policy due to an issue and Ellen was absolutely amazing. She helped me get it started and then even helped save me money. I absolutely love wotlrking with her and the entire State Farm family."
We responded:
"Amber, we are grateful to hear that Ellen was able to assist you and help you save money on your policy. Our team takes pride in providing exceptional service, and it's great to know that you had such a positive experience. We appreciate your kind words and are glad to have you as part of the State Farm family! If you need anything else, feel free to reach out anytime."
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Kimberly Geronimo

May 30, 2025

5  out of  5
rating by Kimberly Geronimo
"Amazing experience! I received help from Jessica Kelly, who was so nice while doing so! I could not imagine working with anyone else! She is the best agent at the beach. So sweet and kind. She helped me with and auto insurance."
We responded:
"Thank you so much for your 5-Star review about Jessica! She truly embodies our commitment to excellent service, and we're glad she made a positive impact during your visit. Your feedback means a lot to us, and we look forward to welcoming you back soon!"
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Brenda Stalvey

May 29, 2025

5  out of  5
rating by Brenda Stalvey
"Jessica Kelly is the absolute best! I've been coming to see her for years and she is always such a delight and so knowledgeable and kind. Please go see her for all your insurance needs!!!"
We responded:
"Thank you for your glowing review, Brenda! Great to hear that Jessica has consistently provided you with excellent service over the years. Her dedication to her clients and her expertise truly makes a difference. We appreciate your recommendation and look forward to continuing to assist you with all your insurance needs. Thank you for your business!"
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Leigha Blake

May 28, 2025

5  out of  5
rating by Leigha Blake
"Jessica was truly amazing ! She was so personable and made switching insurance so easy. She was very thorough and knowledgable in explaining our coverage options for our situation. Great customer service all around!"
We responded:
"Thank you for your review, Leigha! I'm glad Jessica made such a positive impact on your experience. Her dedication to providing personalized service and thorough explanations is truly what sets us apart. We’re glad you felt supported during the insurance switch! If you have any more questions or need assistance in the future, don’t hesitate to reach out. "
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Fredrick Coleman

May 27, 2025

5  out of  5
rating by Fredrick Coleman
"Nan has assisted me over the years with numerous policy changes and additions. She always goes out of her way to explain in detail until you have a full understanding. She is valued as an agent and as a friend."
We responded:
"Thank you so much for your wonderful review and kind words about Nan! Her dedication to ensuring you fully understand your policies really sets her apart, and it's heartwarming to know that she’s not just your agent, but also a friend. We look forward to continuing to support you in the future. If you ever need anything else, don’t hesitate to reach out. You’re a valued part of our community!"
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Dwight Watson

May 23, 2025

5  out of  5
rating by Dwight Watson
"Mrs Jessica is one of the most sweetest And hardest working young lady. Great personality one of best in the building She puts a smile on my face evertytime I see her. Great lady"
We responded:
"Dwight, thank you for your 5-Star review! I agree, Jessica is one of the best! I appreciate you and your business."
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Donnelley Koy

May 19, 2025

5  out of  5
rating by Donnelley Koy
"Jessica at Jay Jefferson’s State Farm is amazing! She was super helpful and easy to talk to. She took the time to walk me through everything, answered all my questions, and made sure I understood my coverage options. No pressure—just honest, friendly help. You can tell she really cares about her clients and wants to make sure you’re taken care of. The whole process was quick and stress-free. If you’re looking for someone who actually listens and makes insurance easy, definitely reach out to Jessica!"
We responded:
"Donnelley, thank you so much for your kind words! We’re so glad to hear that Jessica provided you with such helpful and friendly service. It’s great to know she took the time to walk you through everything and make the process easy and stress-free. Jessica truly cares about her clients, and your feedback reflects that dedication. We appreciate you recommending her, and if you ever need assistance in the future, please don’t hesitate to reach out!"
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Daisy Carter

May 15, 2025

5  out of  5
rating by Daisy Carter
"Had an amazing experience! Jessica Kelly helped us today with what we needed and was nice and friendly while doing so!"
We responded:
"Thank you for your fantastic review, Daisy! Jessica has a genuine way of connecting with people, and it’s nice to know that her friendly approach helped you feel at ease while getting the support you needed. Thank you for your business!"
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Anna Shamblin

May 14, 2025

5  out of  5
rating by Anna Shamblin
"I enjoyed working with Jessica on updating my policy. She is so personable and friendly. Jessica made me feel at ease and helped ensure all my questions were answered. Her customer service is beyond 5 stars!!!!!!"
We responded:
"Thank you for your wonderful review! Great to hear that you enjoyed working with Jessica on updating your policy. She truly goes above and beyond to make sure our clients feel comfortable and informed. Your kind words about her personable and friendly approach mean so much to us. We’re grateful for your trust and look forward to assisting you again in the future!"
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Owen Montague

May 10, 2025

5  out of  5
rating by Owen Montague
"I highly recommend Ellen, I came in looking for a quote/insurance and she helped me so much. She answered all questions, was really friendly and kind. Getting insurance with Ellen was a great experience. I highly recommend going with Ellen when you go down to Jay Jefferson State Farm!"
We responded:
"I'm happy to hear Ellen made your experience a great one. She truly has a knack for making clients feel welcomed, informed, and supported throughout the process. If you ever have more questions or need assistance in the future, don’t hesitate to reach out. We look forward to seeing you again at Jay Jefferson State Farm!"
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Jennifer Montague

May 9, 2025

5  out of  5
rating by Jennifer Montague
"I got recommended to see Ellen from my family and she is absolutely amazing! She answered all my questions and more! She is so incredibly sweet and I honestly never had such a great experience getting car insurance! If you are looking for an awesome quote definitely go see Ellen!!"
We responded:
"Thank you so much for your kind words, Jennifer! We're delighted to hear that Ellen provided you with such a positive experience and was able to answer all your questions. Ellen is one of the best! She always strives to make the process as smooth and enjoyable as possible, and it's wonderful to know she achieved that for you. We appreciate your recommendation and look forward to assisting you again in the future!"
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Camila Esther

May 8, 2025

5  out of  5
rating by Camila Esther
"I am very grateful for the service Kevin Crane provided. He answered all my questions with kindness and patience. I went to many places, and here they gave me the quote I felt most comfortable with. I definitely recommend this place. Thank you guys!"
We responded:
"Thank you so much for your 5-Star review, Camila! We're thrilled to hear that Kevin provided you with the assistance you needed in a professional manner. Your kind words mean a lot to us, and we truly appreciate your recommendation. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Thank you for choosing us!"
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Maggie Edwards

May 8, 2025

5  out of  5
rating by Maggie Edwards
"Since I moved to SC 3+ years ago I have been working with Nan in the Jay Jefferson State Farm office. She is amazing. She is always there to answer my questions, talk me through life’s changing scenarios and help me with solution to any obstacle we may encounter. It has really been great to work with them for all of our insurance needs. I can’t recommend them enough."
We responded:
"Maggie, thank you so much for your wonderful review! We’re glad to hear that Nan has been such a valuable resource for you since your move to South Carolina. It’s great to know that she has been able to guide you through life’s changes and assist you with your insurance needs. Your recommendation means a lot to us, and we truly appreciate having you as part of our State Farm family. "
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Joe Kirk

April 24, 2025

5  out of  5
rating by Joe Kirk
"Had a great experience at Jay Jefferson today! Helped me save money by switching to State Farm. Erin was great! Very friendly and knowledgeable! Would highly recommend."
We responded:
"Thank you so much for your kind words, Joe! I'm so glad to hear that you had a great experience at our office and that Erin was able to help you save money with State Farm. Your recommendation means a lot to us. Thank you for your business."
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otis Nye

April 20, 2025

5  out of  5
rating by otis Nye
"Excellent staff and service. Ellen and the rest of the staff are knowledgeable and provide exceptional service. They provide peace of mind, and that's not easy!!! Love these folks🙂🙂🙂"
We responded:
"Thank you for your 5-Star review! I'm delighted to hear that you love Ellen and the rest of our staff and the service we provide. We look forward to seeing you again soon!"
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David Dennis

April 15, 2025

5  out of  5
rating by David Dennis
"Nan Barnes has been taking care of my accounts for years. I trust her profoundly. Her professionalism is outstanding. If you have any questions please call her as she has been doing insurance for a long time."
We responded:
"David, thank you so much for your kind words and 5- Star review! I'm happy hear that Nan has been able to provide you with outstanding service and that you trust her with your accounts. Her professionalism and experience truly make a difference, and we appreciate you recommending her and our office to others. If you have any further questions or need assistance, please don’t hesitate to reach out!"
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Eric Fronek

April 8, 2025

5  out of  5
rating by Eric Fronek
"Kevin at this agency was so helpful! He took extra time with me to explain the different types of life insurance, since I had no clue, lol. Now I have coverage and it hardly costs me anything per month. Thank you so much, Kevin Crane! Highly recommended!"
We responded:
"Thank you for your review, Eric! We're so glad to hear that Kevin was able to provide you with the guidance and support you needed to understand life insurance. It's great to know that you now have coverage that fits your budget. We appreciate your recommendation. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Thank you for choosing us!"
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Kaydense Evans

April 7, 2025

5  out of  5
rating by Kaydense Evans
"Jessica is AMAZING!! She went in depth with me about products and polices that could help save me money on my bill. She ended up saving me around $30 per monthly bill! She is super kind, welcoming, and just makes your heart feel warm! For as long as she is at Jay Jefferson, I will be contacting her and doing business with her from here on out!"
We responded:
"Kaydense, thank you so much for your wonderful 5-Star review! We're thrilled to hear that Jessica provided you with such exceptional service and helped you save on your monthly bill. She truly embodies our commitment to putting our customers first. Your kind words about her warmth and approachability mean a lot to us. We look forward to serving you in the future and appreciate your loyalty to Jessica and our office."
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Araz Garayev

April 4, 2025

5  out of  5
rating by Araz Garayev
"I had a wonderful experience working with Erin! She was incredibly helpful in guiding me through the process of choosing the right auto and home insurance. Erin patiently answered all my questions and provided detailed information on how to bundle the two policies to maximize savings. Her knowledge and professionalism made the whole process smooth and stress-free. I truly appreciate her support and highly recommend her to anyone looking for great insurance options and excellent customer service."
We responded:
"Thank you for your wonderful review, Araz! I'm so glad to hear that Erin was able to assist you effectively with your auto and home insurance needs. Her commitment to providing clear information and support is what we strive for, and it’s great to know that she made the process stress-free for you. We truly appreciate your recommendation and look forward to helping you again in the future!"
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diane murray

April 2, 2025

5  out of  5
rating by diane murray
"Nan was amazing very informative!!! Explained my coverages the way I could understand!!! Definitely recommend you see her for all your insurance needs!!!"
We responded:
"Thank you for your wonderful review, Diane! We're so glad to hear that Nan was able to explain your coverages in a way that was easy to understand. Your recommendation is greatly appreciated, and we look forward to assisting you with all your insurance needs in the future!"
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Clean Streak

April 1, 2025

5  out of  5
rating by Clean Streak
"Our post-construction cleaning company has nothing but highest the recommendation for Erin Nelson at this agency!! We have multiple business contracts that demand extensive knowledge and experience that is needed to satisfy compliance and Erin is able to resolve all requirements! She is always responsive via email, text, and phone call which is crucial in time sensitive matters in our business. We appreciate this agency has Erin on their team so we may be successful in our line of work! Thank you 🙏🏻💪🏻"
We responded:
"Thank you so much for your glowing review! I am thrilled to hear about your positive experience with Erin. It's fantastic to know that her responsiveness and knowledge have been instrumental in helping you navigate compliance requirements. I'm proud to have her on our team, and your acknowledgment of her hard work means a lot to me. Thank you for your business and for recommending our office to others! "
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Matt Smith

April 1, 2025

5  out of  5
rating by Matt Smith
"I think Erin is great and kinda and funny. She made my move here easier and ready for my visit to the DMV. Come see her and the team here. Thank you Erin!!!!!"
We responded:
"Thank you for your kind words, Matt! I'm so glad to hear that Erin made your move easier and added a touch of humor to your experience. Your recommendation means a lot to us, and I appreciate you taking the time to share your experience. If you need anything else or have any questions in the future, don't hesitate to reach out! "
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Bob White

March 28, 2025

5  out of  5
rating by Bob White
"Kevin was very helpful and explained all my coverages and showed me my savings. I absolutely appreciate everything he did for me."
We responded:
"Thank you, Bob, for your feedback! I'm glad to hear that you found your time with Kevin helpful. We appreciate your business."
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Kim Fields

March 27, 2025

5  out of  5
rating by Kim Fields
"OMG, Miss Jessica & I have made plans to meet!! She is the most amazing, sweet lady , We have talked several times on the phone, and Today WE meet for the first time!! It was such a great experience & she got my fiance a life insurance policy that he's been needing for a long time and She indeed did that! The payment she worked hard at it for our budget, we are so blessed for Jessica, she is such a asset to Jay Jefferson State Farm, ... Thank you Jessica, we are so happy right now.. Jessica made our day & might be back to get our grandkids insurance, and a IRA!! Jessica is the best❤️❤️❤️ Jessica"
We responded:
"Wow! Thank you so much, Kim, for your heartfelt 5-Star review! I am very happy to hear about your wonderful experience with Jessica. It’s fantastic to know that she was able to help your fiancé secure a life insurance policy that meets your needs, all while working hard to fit it into your budget. Jessica truly is an invaluable member of our team, and your kind words mean so much to us. We look forward to seeing you again soon!"