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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carlos Mendez

June 8, 2026

5  out of  5
rating by Carlos Mendez
"Jay Jefferson agency has very nice people.I have good experience every time I come to see them. They save me money on my car.Insurance and motorcycle insurance. I highly recommend using them."
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Sharon Parnell

June 8, 2026

5  out of  5
rating by Sharon Parnell
"Kevin was very helpful. He helped me set to set up my State Farm application and my drive safe and save everyone at this office is wonderful and so helpful"
We responded:
"Sharon, thank you for the great review! We’re glad Kevin was able to help you set up your State Farm app and complete Drive Safe & Save. We appreciate you recognizing our team’s support. Everyone here is always happy to help!"
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Shiela Rambo

June 5, 2026

5  out of  5
rating by Shiela Rambo
"My husband and I have been with State Farm for 28 years and have consistently received outstanding service. When we moved to South Carolina, our agent recommended Jay Jefferson, and we are extremely glad we followed that recommendation. Jay and his team provide efficient, knowledgeable, and personalized service. One of the things we appreciate most is being able to speak directly with a real person rather than navigating an automated system to get assistance. In an era when hometown customer service seems to be disappearing, Jay Jefferson and his office continue to uphold that tradition with professionalism and genuine care for their clients. We highly recommend Jay Jefferson and his team to anyone seeking exceptional insurance service."
We responded:
"Wow! Shiela, thank you so much for the kind words! We really appreciate having you and your husband with State Farm for 28 years, and we’re grateful our team has been able to step up for you after your move to South Carolina. We take great pride in providing that hometown level of service and care only a real person can give. Thanks again for the trust and for recommending Jay Jefferson and the team. We’re lucky to have you!"
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Betty Hucks

June 5, 2026

5  out of  5
rating by Betty Hucks
"I have been with state farm for almost 35 years. There has never been any issues. They go above and beyond to take care of my needs. They love dealing with people. You get treated like friends and family."
We responded:
"Betty, thank you for the wonderful review. After almost 35 years with State Farm, we’re truly grateful for your trust. We’re happy to hear our team has consistently gone above and beyond and taken great care of your needs. It means a lot that you feel treated like friends and family. We’ll be sure to share your kind words."
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Mahaila Lowe

June 2, 2026

5  out of  5
rating by Mahaila Lowe
"State Farm Office Manager, Nan Barnes was very caring and thoughtful throughout the entire process of my visit. She made it very easy to understand my insurance policy that I had just received as a first time driver. She helped me get started and set up all of my important things that I needed for my account. Overall my experience with State Farm was an amzing experience."
We responded:
"Thank you so much for sharing your experience, Mahaila! We’re really glad Nan was there for you; caring, thoughtful, and patient as you worked through your insurance as a first-time driver. Welcome to State Farm, and we’re grateful you chose us!"
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AlexDoesThingss

May 28, 2026

5  out of  5
rating by AlexDoesThingss
"I have used statefarm on and off for several years, but have come to the conclusion that it is wise to stay! My insurance is the cheapest Ive ever had it, and I’m a young driver! My fiance also is insured with them and her rates are extremely low for her vehicle with it also being her first vehicle! Not only that, agent Alise Cooper made the process extremely simple and was super kind and respectful, even congratulating me on my upcoming graduation! Big thanks to statefarm and Alise for the help."
We responded:
"We’re thrilled to hear you decided to stay with State Farm! It means a lot that you’ve had such a positive experience; especially as a young driver. Great to hear Alise was able to get you and your fiancé competitive rates Congratulations on your upcoming graduation and thank you for your business!"
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william gross

May 28, 2026

5  out of  5
rating by william gross
"My experience with J Jefferson State Farm Insurance Agency was very good Nan took good care of the transaction switching insurance was easy"
We responded:
"William, thank you for sharing your experience! I'm happy to hear Nan was able to make switching your insurance so easy. Thanks again for the review!"
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Sandra Zambeto

May 22, 2026

5  out of  5
rating by Sandra Zambeto
"Kevin was so helpful in going over all my coverages and explaining everything. He got me setup on the application and set up drive safe and save. See Kevin for all your insurance needs."
We responded:
"Sandra, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Jay Jefferson’s Team! We’re glad Kevin was able to go over your coverages, explain everything clearly, and help you get set up. We appreciate your recommendation and are here whenever you need anything."
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Stacy Cooper

May 22, 2026

5  out of  5
rating by Stacy Cooper
"Our coverage at State Farm is great. The people are great and I've always been taken care of. Real good here and Nan is awesome!"
We responded:
"Thank you for the wonderful review, Stacy! We’re so glad you’ve had great coverage with State Farm and that our team has always taken care of you. We’ll be sure to share your kind words with Nan; she’ll be happy to hear it. Thanks again for your support!"
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Joy Moody

May 22, 2026

5  out of  5
rating by Joy Moody
"We cannot say enough good things about Nan Barnes, our agent at Jay Jefferson State Farm. She has been there for years to offer quick courteous advice to us and our family. Anytime we call or stop by we can count on her friendly voice and smiling face. She is happy to see us and always remembers the latest events in our family life. Needless to say, we count on her for all the changes in our insurance needs."
We responded:
"Joy, thank you so much for your thoughtful review! We’re truly grateful to hear how much Nan means to you and your family. It’s wonderful that she’s been there for years with quick, courteous advice and that you can always count on her when you call or stop by. We’ll be sure to share your kind words with Nan; she’ll be happy to know how appreciated she is."
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Anthony C. MAZZELLA

May 19, 2026

5  out of  5
rating by Anthony C. MAZZELLA
"Signed up with Jessica today. She was great and made my experience fun. She was awesome."
We responded:
"We're so glad Jessica made the process fun and enjoyable for you. We appreciate your kind words and look forward to working with you again! Thank you for your business!"
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Addis Wofford

May 18, 2026

5  out of  5
rating by Addis Wofford
"Erin is absolutely amazing! If it wasn’t for her I’d definitely find another insurance provider. She takes her time with you and makes you feel heard. She’s phenomenal! If I could give her 100 stars I would. Thank you Erin"
We responded:
"Thank you so much for your kind words, Addis! I agree, Erin is one of our best! We're so happy to hear that she provided you with such exceptional service and made you feel valued. I will be sure to share your wonderful feedback with her. If you ever need anything else, we’re here to help!"
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Henry L

May 18, 2026

5  out of  5
rating by Henry L
"alise has been very helpful. she took the time to help me from claims to takibg ny payment."
We responded:
"Thank you for sharing your experience, Henry. It’s great to know that Alise was able to assist you effectively from handling your claims to processing your payment. We appreciate your feedback and are here whenever you need support."
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J Mock

May 15, 2026

5  out of  5
rating by J Mock
"Great people providing quality assistance with insurance. Nan is fantastic!"
We responded:
"Thank you for your feedback! Nan is a valuable member of our team, and we’re happy to hear she made a difference in your experience. We’re committed to providing the kind of support you deserve."
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Mac Mclane

May 15, 2026

5  out of  5
rating by Mac Mclane
"Anna helped me with my CPI Certificate and she was incredible! She always has a smile on her face and she was very helpful. I appreciate all she did for me, this is a great office!"
We responded:
"We’re grateful for your wonderful feedback., Mac! Anna takes pride in providing helpful and friendly service, and it’s great to hear she made a positive impression. Thank you for choosing our office. We’re here whenever you need us!"
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Fred DiGregorio

May 15, 2026

5  out of  5
rating by Fred DiGregorio
"Nan is a great help, very professional courtous and kind. Never had a bad experiance. I have enjoyed my talk with her over the years. Her associates are also just the finest."
We responded:
"Fred, we truly appreciate your kind words about Nan and our team. It’s wonderful to know that your experiences with us have been positive over the years. Thank you for your continued support!"
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Jon jessee

May 13, 2026

5  out of  5
rating by Jon jessee
"Jay Jefferson State farm off 707 has Great service and policies to offer, as well as great customer service. State farm agent Anna was very informative, professional and it is all together genuinely pleasant to talk to her. Always willing to work with customers and keep the up to date with changes of deals available .I've been with them for almost 10 years now and haven't a bad experience yet. Would recommend to anyone looking for an all around good experience with an insurance company!"
We responded:
"Jon, thank you so much for your kind words and for being a loyal customer for nearly 10 years! Great to hear that Anna and the team have provided you with informative, professional, and pleasant service. We always aim to keep our customers well-informed and supported, and it’s wonderful to know that this has made a positive difference for you. Your recommendation means a lot to us! If you ever need anything, please don’t hesitate to reach out."
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William Patrick

May 12, 2026

5  out of  5
rating by William Patrick
"Nan addresses all my questions and problems with ease. I am very comfortable with the knowledge I was provided. She takes her time and is super patient with me. I highly recommend calling this tip notch office!"
We responded:
"Thank you for sharing your experience, William! We're glad to hear that Nan was able to answer all your questions patiently and thoroughly. Providing clear information and making you feel comfortable is very important to us. We appreciate your recommendation and look forward to continuing to support you whenever you need us."
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Mona Hohenstein

May 12, 2026

5  out of  5
rating by Mona Hohenstein
"Kevin was very thorough and explained everything and helped me set up my online account and drive safe and save. Would highly recommend this office. Everyone was pleasant and friendly."
We responded:
"Thank you, Mona, for reviewing our office. Great to hear you had a pleasant experience working with Ksenia. I appreciate your business."
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Charles Warren

May 11, 2026

5  out of  5
rating by Charles Warren
"Awesome customer service. Erin was very helpful she walked me through all my options and aided me with my decision. Couldn’t have asked for anything else. I would definitely recommend her if anyone needs help with insurance."
We responded:
"We appreciate you taking the time to share your positive 5-Star experience! It’s great to hear that Erin provided helpful guidance and made the process easy for you. Thank you for recommending Erin and our office. We’re always here to assist with any insurance needs you may have."
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Liz Glasser

May 8, 2026

5  out of  5
rating by Liz Glasser
"I am extremely happy that I chose to go to this State farm office. Nan is very professional and make sure all your needs are taken care of. I do recommend them."
We responded:
"Thank you, Liz, for your kind feedback! We're glad Nan was able to provide professional service and address all your needs. Your recommendation means a great deal to us. We look forward to continuing to support you with your insurance needs."
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tammy holmes

May 8, 2026

5  out of  5
rating by tammy holmes
"Had the BEST experience with State Farm getting a new homeowners insurance policy! Alice helped me and was very thorough on explaining all the details to me so I actually understand! Thank you so much for being so customer friendly and business professional!"
We responded:
"Tammy, we’re happy to hear you had such a positive experience securing your new homeowners insurance policy! Alise takes great care in making sure everything is clear and easy to understand, and it’s wonderful to know her efforts made a difference for you. Thank you for your kind words about our team’s professionalism and customer focus. If you need anything else, we’re here to help!"
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Mike Kalcic

May 7, 2026

5  out of  5
rating by Mike Kalcic
"I recently moved from Ohio to South Carolina. I need to transfer my auto insurance and when I called this State Farm, I'm so happy Jessica Kelly answered my call! She has been so helpful and kind. I couldn't be happier with the service I received from her!!!!"
We responded:
"Mike, I'm so happy to hear Jessica was able to assist you smoothly with your auto insurance transfer during your move. We appreciate you choosing us and look forward to supporting you in the future!"
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Gurdon Pitcher

May 5, 2026

5  out of  5
rating by Gurdon Pitcher
"Definitely best price in town. I thought State Farm was super expensive but I was wrong. You can have great insurance and great price. My boss recommended and he was right. Nan is wonderful to deal with. Made the switch super easy."
We responded:
"Thank you for sharing your experience, Gurdon! We're glad to hear that we could provide you with excellent coverage at a price that fits your budget. Nan is happy to know she made the process easy for you. We appreciate your trust and your boss’s recommendation; referrals like yours mean a lot to us. If you ever need anything else, just let us know!"
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Carrol Pitcher

May 5, 2026

5  out of  5
rating by Carrol Pitcher
"Nan saved me a whole bunch of money when I switched. She is close to my home and just convenient in every way. I procrastinated for years and thank God I found her. She took care of everything."
We responded:
"Carrol, we really appreciate you taking the time to share your experience. It’s great to hear that making the switch saved you money and that having our State Farm office close by made things easier. We’re glad you found us when you did. Thank you for your business! "